Nathan and Moises were the installers and were very professional young men. They cleaned up totally when they completed the project and they work so well together. They were very quiet also.
- Lois N.
Thank you for all your help!!!
I highly recommend using Metro Energy Savers! They came out faster then expected! And Brandon was very professional and helpful! I will be recommending them to all my homeowner friends. Thank you Brandon for all your help!!!
- Lauren J.
Will definitely be a return client!
Lawrence was an excellent technician - not only did he explain what he was doing thoroughly, he ensured that I understood by asking excellent questions. You can tell that he's passionate about what he does and is a great teacher. By the time he left servicing our ac I felt I had a working understanding of my system. I couldn't have asked for a better representative of the company and will definitely be a return client.
- Danielle V.
Metro energy is always my company to call
Service tech Brandon was awesome and was quick to arrive. Also mentioned a service I had never heard of and will be getting that installed next spring. Metro energy is always my company to call for any HVAC needs.
- Daniel T.
Highly recommend the quality of work, timeliness, knowledge & expertise
My parents have used their annual maintenance service for decades, so they recommended I call Metro when I needed maintenance & had a leak from the AC.
Everyone I spoke to was great! From my first call Jessica (I think!) was pleasant & happy to speak with me! She was able to schedule me today for a late afternoon, but she called back to let me know they could come early & was just as delightful.
The men that came were just as nice! They didn’t mind my dog wanting to show off or get a pet & shared with me about their dogs. They QUICKLY showed me where my problems were & Fixed them, and took pictures to help me w/ the insurance. They showed me where I had filters already & showed me how to check/change them, AND made sure it was dummy proof that I could check them on the specific date & writing all the directions on the actual filter (We agreed NYE ... so now I won’t forget! 😉), and just generally were good guys.
I’ve had insurance companies and roofers and all kinds of trades out here since the last bad storm, and I genuinely enjoyed every aspect of my engagement with this company for the first time in a long time!
Highly recommend the quality of work, timeliness, knowledge & expertise as well as being easy people to work with! 👍🏼
- Melanie G.
explained everything in simple terms and WAS NOT pushy!!!
Brandon Harvey is an awesome tech! My wife and I had a/c problems but were not planning to replace our “20-year-old” unit. However, Brandon made lots of since. He was very professional, explained everything in simple terms and WAS NOT pushy!!! In this day and age, it’s good to have professionals that look out for the customers best interest!
- James B.
Thank you for sending such an expert technician as Joseu. He seems an honest and sincere gentleman. He carefully diagnosed our A/C problem as needing compressor and condenser replaced; which I know to be a correct assessment. Joseu was very helpful by offering additional options to solve our immediate dilemma of no A/C. We hope your company will continue to send such competent professionals like Joseu Durand-Diaz
- Steve M.
A great experience!
A great experience! Oscar was super friendly! He was very knowledgeable and explained everything well. He kept us informed every step of the way and gave us options for the best and most cost-effective repairs. He wore PPE and shoe covers the entire time as well.
- Edie B.
Herbert is amazing!!!
Herbert is amazing!!! Always goes above and beyond to make me feel comfortable as well as explain the steps he takes to make sure the machine is functioning properly. I request him every time and will continue to do so. I had this company install both my indoor and outdoor unit and have had some very poor experiences but Herbert has really turned my opinion on the company around completely. I will continue to use them because of him!!
- Leighann G.
the fix was pronto.
In addition to my day job, I've managed to rent houses for 15 years. We recently lost our AC tech to retirement and chose Metro Energy Savers from the + Google reviews. I had a problem I couldn't diagnose after several tests. Oscar came out, was very friendly and SUPER knowledgeable. He caught something I missed and explained it to me like a professor, which I really appreciated. He had the part on his truck, the price was fair, and the fix was pronto.
To management: Oscar is a great company interface. Keep him. We'll be back.
- C H
He was extremely professional
Our A/C went out late in the evening, and Darrell (having worked all day) - still showed up with a smile on his face. He was extremely professional and solved the problem fairly quickly. We highly recommend using Darrell and Metro Energy Savers.
- Patsy G.
The installation crew was great.
Mark Peel, the salesman was courteous, professional, and honest. We were nervous about the new technology, but he answered all of our questions until we were comfortable. You can't beat their warranty, which speaks volumes to us about them and their products.
The installation crew was great. Very professional and knowledgeable. Answered our questions and showed us how to use the new thermostat. If anything came up, they immediately got an answer for us.
- Christy B.
Respectful and straight to the point.
Respectful and straight to the point. He didn't try to sweet talk us or sell us what we don't need. We ended up needing a whole new unit, I would definitely use the metro again if the need arises. Josue was great.
- Brian C.
took care of everything.
I’ve used Metro Energy Savers for a few years. I’ve had different technicians and all have been very friendly, professional, and patient explaining what is going on. When possible, they gave me options and let me decide how to spend my money. Last year I had an old unit go out. It was over 14 years old. Today it went out this week. They were over the same day and took care of everything. I didn’t have to pay the service fee or the part they had to replace.
If you need someone to take care of your home, I highly recommend this group of hard working professionals.
- Chris W.
Very satisfied with the service!
Very satisfied with the service. Herbert who is our service technician is awesome! He is very friendly and knowledgeable. One of the great things I like about this company is the continuity of service with the same technician.
- Nancy W.
Very good technician.
Very good technician. He cared about my problem and was dedicated to helping me. Mr. Herbert diagnosed my AC perfectly and assured me that your company would resolve the issues to my satisfaction. Thank you For the excellent service.
- Christopher L.
thoroughly explained everything
Oscar was very nice, professional & informative. He explained he would have to check both units...inside & outside, he told us what he did to effectively diagnose the problem. He told us what he needed to do to repair it. Then explained what the repairs would cost. He so thoroughly explained everything we had no questions for him before he left. Thank You Oscar for all of your help
- Linda C.
We feel confident
Josh, our technician, arrived on time and before starting his work he reviewed the financial arrangements made while making the appointment, reviewed what he was going to do, and said if any problems were evident he would discuss them with us before making the repairs. He spent a great deal of time checking out the units to make sure they were working correctly. He wore shoe covers when he came into the house. He showed up with a mask. After completing the job he reviewed everything with us. We feel confident with his inspection of our units.
- Victoria R.
Metro Energy Savers is a great company.
Metro Energy Savers is a great company. They replaced our outside and inside unit a few years ago and this year, we bit the bullet and replaced all the ductwork in the attic, plus replaced all the seals and vents as well. The AC hasn't been on much so far this year, but I can tell just by the few times it has come on that doing all that is going to make a huge difference. Metro offers great service and prices. Highly suggest them.
- Brendy W.
overall exceptional service
Clark Stewart was our HVAC technician. He arrived on time, very friendly but professional at the same time. He didn’t try to sell us, but to discover what our concerns were by asking a lot of questions prior to making a recommendation. This is rare in a fast-paced service world to really focus on your client's needs instead of profit. Nonetheless, he is/was thoroughly and we had an overall exceptional service with him. Please give this guy a raise or bonus as he is an asset to any company. Thanks, Clark!
- Randy M.
We plan on being long time customers
No high-pressure sales pitch. The technician pointed out what was wrong with the system and walked us through all of our options. Very casual and professional. We plan on being long time customers and recommend these guys without reservation.
- Brad B.
He is a tremendous asset to Metro Energy!!!
Mr. Herbert was totally informative, helpful, and thorough in his work! He explained all that was going on with our heating and air conditioning units and provided the best solutions for our issues with these aging units. I would welcome Mr. Herbert back to my home for any service needs that I may have in the future. He is a tremendous asset to Metro Energy!!
- Robert N.
They are not pushy sales guys.
We have used Metro Energy Savers for several years now and they have been wonderful! Each technician has been respectful, intelligent and honest. They take the time to explain any equipment issues and offer all the options for repair or replacement. They are not pushy sales guys. Thank you, Metro!
- Melissa B.
We saw immediate results
The initial service call was very thorough and friendly. My technician found some setup and safety errors from the previous provider's installation that needed attention for better performance. We saw immediate results after it was corrected. Also want to note that our building is in a new construction area and this team took extra steps to make sure they didn't track in mud or leave a mess behind.
- Kami A.
I’d definitely recommend him.
We’ve used them to maintain our lease HVAC system for about 5 years. The system they put in after the old died has worked great. Front desk personnel are super friendly and follow-through. Techs are polite, thorough, honest. Josh just did the maintenance on our home units, and I’d definitely recommend him.
- Chris M.
Always an amazing experience.
Always an amazing experience. I never worry about any kind of sales tactics. The office called me to remind me to take advantage of the maintenance package I already purchased. Tech Josh B is wonderful and I hope you keep him around for a long time.
- Kelly S.
AMAZING SERVICE! My A/C was over 30 years old and was not cooling. My brother, who bought a unit two days before from Metro Energy Savers, highly recommended me to call Metro Energy Savers. I called Metro Energy Savers to come and check it out. It turned out, that I needed a lot of work done. I had my 30 yr old unit replaced by Jesse (technician) at Metro Energy Savers. Jesse is an excellent tech. Jesse is extremely professional, knowledgeable, and friendly. Unfortunately, they weren't able to install the new system on the same day. So, Jesse offered to loan us a window unit until he was done installing our new system. Jesse is a hard worker. He stayed late each day to finish the job. Jesse is a great asset to Metro Energy Savers. Jesse went above and beyond the company values. I love the entire staff, great customer service and very professional. I also, want to give a special thanks to Mr. Connor in finance who worked hard to get me approved. I am so happy that I had a honest and reliable company to call on.